FAQ

While we strive for consistency, sizing may vary slightly between different product lines or styles. Always refer to the specific sizing chart provided on the product page for the most accurate fit.

If your size is currently out of stock, you can sign up for notifications to be alerted when it becomes available again. Additionally, we may offer alternative recommendations for similar products in your size.

We understand you’re excited to receive your order! Our standard delivery time is usually 3-5 business days, but it can vary depending on factors like your location and order volume. Rest assured, we’re working hard to get your items to you as quickly as possible.

Shipping costs vary depending on your location and the shipping method chosen at checkout. You can see the shipping costs before finalizing your order.

We deliver worldwide, except to Russia and Belarus. Shipping times and costs may vary for international orders. Please note that any customs charges incurred will be payable by the customer and are not covered by VVARY.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package through our website or the carrier's website.

Additional charges, such as taxes or customs duties, may apply to international orders. Please note that any customs charges incurred will be payable by the customer and are not covered by VVARY. We recommend checking your country’s customs regulations for more information.

We accept Visa, MasterCard, Google Pay, and Apple Pay for secure and convenient transactions.

Yes, we take data security seriously. Our website is secured with encryption and industry-standard security measures to protect your payment information.

Certainly! Your gift card can be used to make a purchase with us. When you’re ready to check out, just enter your gift card code as a payment option. The card’s balance will be used to cover as much of your order as possible, and you can use a different payment method for any remaining costs.

Upon successful payment, you will receive an order confirmation email. This email will include a summary of your order and payment details. If you do not receive this email, please check your spam folder or contact our customer support.

Having an account offers several benefits, including order tracking, faster checkout, saved shipping addresses, access to order history, and exclusive promotions and discounts for registered users.

If you've forgotten your password, click on the "Forgot Password" link on the login page. You will receive an email with instructions on how to reset your password.

To extend the life of your clothing items, read the care instructions on the label that comes with each piece of clothing.

Our return policy allows you to return items within 14 days of purchase. Items must be in their original condition with tags attached. Please see our Returns Policy for more details.

To exchange an item, simply return the original for a refund, then place a new order. This is the quickest way to receive the item you need.

We process orders quickly, but you can contact our customer support within 24 hours to request changes or cancellations. After this timeframe, we may not be able to make modifications.

In most cases, you will be responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped or item arrived damaged). Please refer to our return policy for more details.

Refunds and exchanges are typically processed within 10-15 business days after we receive your returned items. You will be notified via email once the process is complete.

Sale items and gift cards are non-refundable and cannot be exchanged.

If you received the wrong item or your order is incomplete, please contact our customer support at support@vvary.com immediately. We will resolve the issue and arrange for the correct items to be sent to you.

You can reach our friendly support team by emailing support@vvary.com using our Contact Form. Also we can help you on our Instagram.

To unsubscribe from our newsletter, simply click the "Unsubscribe" link at the bottom of any newsletter email you receive.

Subscribing to our newsletter gives you access to exclusive promotions, early product releases, and fashion tips. Plus, you’ll be the first to know about upcoming sales and events. After subscribing, you can use a one-time discount promo code on your next order!

Yes, we are committed to sustainability. We use eco-friendly materials in many of our products. Vvary cares about the environment and promotes responsible clothing use.

Yes, our packaging is designed with sustainability in mind—we do not use any plastic for packaging.